Our customer service policy is the golden rule. We'll treat you how we would want to be treated ourselves. We're committed to doing whatever it takes to make sure you are totally satisfied delighted.
If you're unhappy because we made a mistake or there is something wrong with the product you purchased, you can return it to us at our expense for a full refund or replacement.
Warranty Service Policy
Practical Cycle services what we sell and will honor the manufacturers warranty on any product you purchased from Practical Cycle. Most manufacturers do not pay for labor to diagnose and repair their products, however Practical Cycle will provide those services on covered products that you purchased from Practical Cycle.
If you've fallen in love with a bike, you don't have to wait! We offer several types of financing options.
1. FINANCE AT CHECKOUT
We offer financing through First Mutual Bank directly from our checkout. We offer 14.99% APR up to 60 months for the lowest payments, or 6 months with no finance charge.
We also offer payment with PayPal Credit. To use this, select PayPal at checkout and enjoy special financing offers like this one: No Payments + No Interest if paid in full in 6 months on purchases of $99 or more!
2. IN-STORE FINANCING
Would you like to see our bikes in person before making your purchase? Just come into the store to check them out and have a test ride. We offer Synchrony Bank financing and 90 Day Layaway with a 50% Deposit.
3. TIMEPAYMENT FINANCING
Also, Practical Cycle has teamed up with Time Payment to offer you more flexible payment options on all purchases over $1000.